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Hallmark University

Financial Service Coordinator

San Antonio, Texas•Full-time
$43,000 - $55,000 annually
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About the Job
Position Summary:
Monitors both in-school and out-of-school accounts receivable, counsels’ students that are past due, perform collection activities, and posts payments to accounts. Responsible for the coordination and execution of all purchasing activities across the organization. Responsibilities will include but not be limited to, securing contracts/services with current and potential vendors, negotiation, review, and approval of contract/service terms and conditions, obtaining competitive pricing for projects and recurring purchases, and any supplier management conditions that may affect the organization.

Essential Responsibilities:
Cash Receipts/Posting Payments:
  • Enter cash payments (cash, check/money order, credit card) to the student’s ledger card and create a daily batch sheet to include all payments received.
  • Reconcile GP postings Collections.
  • Contacting permanent-out delinquent accounts by telephone and written communication.
  • Contacting active students by telephone and/or pulling them from class to maintain adequate monthly collections.
  • Recommend lockouts for delinquent accounts.
  • Send delinquent permanent-out accounts to collection service.
  • Collections of past due accounts

Additional Duties:
  • Monitor credit balances on student ledgers; report to financial planning for refunding via check/ACH.
  • Provide administrative support for Financial Affairs.

Knowledge/Skills/ Abilities:
  • Ability to communicate professionally and effectively.
  • Ability to interact with all levels staff & management.
  • Procurement.
  • Project Management.
  • Contract Management.
  • Billing Procedures.
  • Detail oriented & problem solver with ability to multitask.
  • Excellent research skills.
  • Proficiency in MS Office, especially MS Excel.

Required Qualification:
  • 3 years’ experience in business/office environment.
  • High School Diploma or GED.

Preferred Qualifications:
  • Associates degree, preferably in accounting or related business field from an accredited university or college.
  • Working knowledge of Fair Debt Collection Practices Act & FERPA.
  • Familiarity with student loans and financial aid.

Professional/Public Activities:
  • Continuing professional development.
  • Attend informational webinars and potential conferences.
  • Mandatory Participation in the Hallmark Character Program: All employees are required to actively engage in this program to embody and promote our core values.

Benefits:
  • Comprehensive medical, dental, and vision insurance.
  • 401(k) retirement plan Generous paid time off (PTO) and company-paid holidays.
  • Educational incentives, including tuition assistance and support for professional certifications Ongoing professional development and training opportunities.
  • Career growth and advancement opportunities Supportive and collaborative work environment.

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