Hallmark University LogoHallmark University

Simulation Lab Assistant

San Antonio, TexasFull-time
$43,000 - $55,000 annually
About the Job
Help Shape the Future of Healthcare
Hallmark University is seeking a dedicated and detail-oriented Simulation Lab Assistant to support innovative learning experiences for nursing students. In this hands-on role, you will play a vital part in preparing future healthcare professionals by helping create realistic clinical simulations, maintaining cutting-edge simulation technology, and supporting faculty and students in a dynamic educational environment. If you enjoy technology, healthcare, problem-solving, organization, and making a meaningful impact on student success, we encourage you to apply.

Why Join Hallmark University?
At Hallmark University, we are passionate about developing the next generation of healthcare professionals. When you join our team, you become part of a supportive and collaborative culture that values innovation, continuous learning, and professional growth.

What We Offer:
  • Comprehensive medical, dental, and vision insurance.
  • 401(k) retirement plan.
  • Generous paid time off (PTO) and paid holidays.
  • Tuition assistance and educational incentives.
  • Professional certification support.
  • Ongoing training and development opportunities.
  • Career advancement and growth potential.
  • Supportive, mission-driven work environment.
  • Opportunity to directly impact nursing student success.

Position Summary:
Under the direction of the Director of Simulation Lab, the Simulation Lab Assistant supports a variety of simulation-based learning experiences within the School of Nursing. This position combines healthcare, technology, and administrative support responsibilities to ensure a high-quality educational experience for students and faculty. Key responsibilities include operating simulation technology, audiovisual equipment, and patient simulators; setting up and maintaining learning environments; managing supplies and equipment; and providing technical and operational support during clinical simulations and skills labs.

Key Responsibilities:
Simulation & Technical Support:
  • Operate human patient simulators and supporting simulation technologies.
  • Configure network and audiovisual systems required for simulation activities.
  • Troubleshoot equipment issues and coordinate with vendor technical support teams when needed.
  • Assist faculty during simulation and skills lab sessions to ensure smooth operations.
  • Install software updates and maintain simulation-related technology.

Laboratory Operations:
  • Coordinate timely setup and breakdown of simulation and skills lab activities.
  • Prepare supplies, equipment, and learning spaces for student experiences.
  • Maintain a highly organized and efficient lab environment.
  • Ensure rapid turnaround between simulation sessions.

Equipment & Inventory Management:
  • Monitor and maintain inventory levels for simulation and skills lab supplies.
  • Conduct routine cleaning, testing, and maintenance of simulators and healthcare equipment.
  • Coordinate vendor-supported maintenance and repairs.
  • Maintain accurate equipment maintenance records.

Scheduling & Administrative Support:
  • Assist with scheduling simulation activities and laboratory usage.
  • Draft academic-term simulation schedules for approval by the Director.
  • Order supplies and assist with operational planning.
  • Complete other duties as assigned.

Faculty & Student Support:
  • Provide instruction and guidance to faculty on the use of simulation equipment and technology.
  • Offer ongoing technical assistance and troubleshooting support.
  • Foster a positive, professional, and collaborative learning environment.

Safety & Compliance:
  • Follow all laboratory safety standards and protocols.
  • Support safe handling of needles, simulation medications, and equipment.
  • Promote psychological safety and a supportive learning environment for students.
  • Adhere to university policies and best practices.

Professional Development:
At Hallmark University, we encourage continuous learning and professional growth. Team members are expected to:
  • Participate in continuing education and professional development activities.
  • Expand technical and healthcare-related knowledge and skills.
  • Actively engage in the Hallmark Character Program, demonstrating and promoting our institutional values.

Qualifications:
Required:
  • Minimum of one (1) year of experience in a healthcare-related setting.
  • Experience operating computerized equipment and audiovisual technology.
  • Strong communication and interpersonal skills.
  • Excellent organizational and time-management abilities.
  • Proficiency with Microsoft Office applications.
  • Ability to troubleshoot issues and adapt in a fast-paced environment.
Preferred:
  • Medical Assistant (MA) certification.
  • Certified Nursing Assistant (CNA) certification.
  • Experience in a nursing skills lab, simulation center, educational environment, or healthcare training setting.
  • Familiarity with simulation technology and healthcare equipment.

What Makes You Successful in This Role?
You are:
  • Passionate about supporting education and student success.
  • Technology-savvy and eager to learn new systems.
  • Organized, proactive, and detail oriented.
  • Comfortable balancing multiple priorities.
  • A team player with excellent customer service skills.
  • Adaptable and solutions-focused.

About Hallmark University
Hallmark University is a nonprofit university offering degrees in Aviation Maintenance, Information Technology, Cyber Security, Business, and Nursing.